FAQ
Welcome to our FAQ page. Here, you'll find answers to some of the most common questions about Divine Armor, our products, and our services. If you don't find what you're looking for, feel free to reach out to our customer support team.
General Questions
Q1: What is Divine Armor?
A1: Divine Armor is a Christian apparel brand that blends faith with fashion. Our premium-quality clothing features faith-inspired designs, empowering believers to wear their faith proudly in the gym and beyond. We aim to spread the word of Christ through stylish, purposeful gear that reminds you of God’s strength on your journey.
Q2: How do I contact customer support?
A2: You can reach our customer support team via email at info@divinearmorapparel.com, or through our contact form on the website. We’re available Monday to Friday from 9 AM to 5 PM (EST).
Ordering & Shipping
Q3: How do I place an order?
A3: Ordering is simple! Browse our collections, select the products you'd like to purchase, and click the "Add to Cart" button. Once you've added all your items, click "Checkout," and follow the prompts to complete your purchase.
Q4: Can I track my order?
A: Absolutely! Once your order is shipped, you’ll receive an email with tracking information so you can follow your package every step of the way.
Q5: What payment methods do you accept?
A5: We accept all major credit cards (Visa, MasterCard, American Express, and Discover), as well as Apple Pay, Google Pay, and PayPal.
Q6: Do you ship internationally?
A6: Yes, we ship to many countries worldwide. Shipping costs and delivery times vary based on your location and will be calculated at checkout.
Q7: How long will it take to receive my order?
A7: Orders typically take 2-3 business days to process. Shipping times vary depending on your location:
- Domestic (within the USA): 5-7 business days
- International: 10-15 business days
Returns & Refunds
Q8: What is your return policy?
A8: We offer a 30-day return policy. If you are not satisfied with your purchase, you can return it within 30 days of delivery for a full refund. Items must be unused and in their original packaging. Please visit our Refund Policy page for more details.
Q9: How do I initiate a return?
A9: To start a return, contact our customer support team at info@divinearmorapparel.com with your order number and reason for return. We’ll provide you with a return authorization and instructions.
Q10: When will I receive my refund?
A10: Refunds are processed within 5-7 business days after we receive your return. Once processed, it may take a few days for the refund to appear in your account, depending on your payment method.
Products & Sizing
Q11: How do I know what size to order?
A11: We offer a sizing guide on each product page to help you choose the right fit. If you’re still unsure, feel free to reach out, and we’ll be happy to assist you.
Q12: What materials are your products made from?
A12: Our products are crafted from high-quality, durable materials designed for comfort and performance. Specific fabric details can be found on each product page.
Products & Promotions
Q13: Are your products covered by a warranty?
A13: Yes, most of our products come with a manufacturer's warranty. Warranty periods vary, so please check the product details page for specific warranty information.
Q14: How can I stay updated on new product launches and promotions?
A14: Join our mailing list by signing up for our newsletter that can be located on our homepage. You'll receive updates on new products, exclusive promotions, and special giveaways.
Q15: Do you offer gift cards?
A15: Yes, we offer digital gift cards that can be purchased on our website. They make the perfect gift for your faithful loved. ones!
Still Have Questions?
If you need further assistance, feel free to reach out to us at info@divinearmorapparel.com. We're here to help!